All Star Success Story – Terry “Bear” L.

“Every time I walked through the door, I had a job.” That is what Terry “Bear” L. said when I spoke to him yesterday. Terry is a long time All Star employee in Bend, OR. Terry has been working with All Star to successfully find employment since the office was first opened. When Terry first moved to Bend he was referred to All Star and met Scott Reynolds, the Bend Branch Manager. Terry has developed a friendship with everyone in the Bend office over the years. “Always dealing with the guys in the office, you end up with a bunch of friends rather than managers,” said Terry. “I often run into them outside of work and they are just great people.”

Terry has held all kinds of positions with All Star Labor & Staffing over the years. He has worked mostly in the construction industry, some seasonal, some temp jobs and quite a few that turned into full time positions that would last years. Seasonal jobs have included working at Mt. Bachelor, and events at the fairgrounds. Some of his favorite jobs over the years have included demolition, framing and drilling. He has a real talent for working with his hands and has learned some amazing skills from different kinds of temp work over the years. He learned how to build water features, conveyer systems, corrals and out buildings. He loved building fences on the edge of the national forest area and discovered he has a knack for bringing in business for the contractors he has worked for. Over the years he has been given great bonuses and even nicer work trucks for the hard work he has put into every job he does.

The last temp job that Terry was sent to has now turned into a full time job that he has been at for years. He hand crafts wood paddles for a local company. He loves working with his hands to create and sculpt, loves going to work every day and especially loves not having to work outside in extreme weather. The company even worked with All Star to bring on Terry’s stepson for seasonal work. He has been the jack of all trades and learned so much over the years but he now feels like he has found what we like to call – his forever home. The job that turns out to be the right fit in a way that you didn’t even know was possible.

“We could not be happier for Terry,” said Scott Reynolds. “It has been our pleasure to help him find good jobs over the years and we love getting to know people so well that placing them in the right job is easy for us. We will be here if Terry ever needs us again, but I think he has found the right forever job for him. Finding a job is hard when you go it alone. You never know what you are going to get but when you work with All Star we get to place you with clients we know, job descriptions that are very clear and by getting to know our employees we have a much better sense of what works best for everyone. We wish Terry all the best and hope that he won’t be a stranger and that he will stop by and see us every once and awhile.”

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All Star Success Story – Armando G.

Armando G. is most certainly an All Star! He came to All Star after Trevor, a Staffing Coordinator at our Salem office met Armando in early November at a non-work related event. After hearing some of Armando’s story, Trevor gave him a business card and invited him to come in and apply for work. Armando came in a couple days later to apply and was immediately sent out on a part-time construction job and totally nailed it, pun intended. Shortly after that, another construction company needed help and Armando was available and sent right out. That client kept Armando working for several months and said he was a great employee, a very hard worker. In total over the course of 5 months, we sent Armando to a total of 4 different clients who needed part-time help and every one of them raved about what a great employee he was. One of the clients said: “ARMANDO KICKS BUTT, SMART, GREAT ATTITUDE”. His fantastic attitude was rewarded in January with an All Star Employee of The Month Award.

When we were able to place him at his now full-time job doing window installation, we could not have been more thrilled for him. His new “home” company is fantastic and incredibly happy to have him. Nothing makes us happier at All Star than watching people succeed. Being able to place someone in a job when they are in need is incredibly rewarding, but when we are able to put them in a full-time “forever” job, it gives us a true sense of happiness and fulfillment.

Armando, thank you for letting us be a part of your journey. We wish you only the very best!
-All Star Labor & Staffing

All Star Success Story – Omar

Omar came to All Star Labor & Staffing – Portland in hopes of finding a more professional environment. He was working as a freight stocker at a big box appliance store and while it was a great job, he was looking to move up in the professional world. When he came to All Star he was instantly liked by supervisor Adam Stephens. “We knew Omar would be a great fit after just one meeting. We originally hired him to be an Staffing Coordinator here at All Star but he is such a great people person that he ended up doing a lot of administrative duties for the front desk, interacting with people on a regular basis,” said Stephens.

Before Adam had hired him internally, he was sent on one interview for an Administrative Assistant position at a large construction company. He was originally the runner up and did not get the position but when the person hired did not work out, Adam received a phone call right away because the hiring manager had regretted not hiring Omar to begin with.

While everyone at All Star was sad to see him go, we knew that Omar had dreams that surpassed our office. He is now working at the construction company as an Administrative Assistant and attending school at PCC working towards his associates degree in business management and IT.

“I want to thank All Star for all of the support I felt from the moment I walked through their door. I was presented with such great opportunities,” said Omar.

We know that Omar will go on to have a very bright future, we thank him for letting us be a part of his journey and we wish him well!

Be The First Rate Version of Yourself

“Always be a first-rate version of yourself, instead of a second-rate version of somebody else”. This quote by the amazing Judy Garland resonates on a personal and professional level with everyone. For Judy Garland this meant that no matter the ups and downs in her life, at least she was her authentic self. This quote has been used time and time again for good reason as nothing good can come from pretending to be something that you’re not. “Be yourself.” It’s a vague adage, so what does it really mean, to be yourself? And is it really as easy as it sounds? With the steps below, it can be.

Don’t get stuck in the past.
Let yourself grow without reminding yourself of past mistakes. You are not a victim of your circumstances, you don’t need to cling to past mistakes. You should absolutely own them, but then allow yourself to forgive and move forward.

Find how you define yourself on your own terms.
Oscar Wilde once said: Be yourself; everyone else is already taken. It’s a humorous quote but speaks of the truth. You can’t be yourself if you don’t know, understand, and accept yourself first. Take the time to see yourself for who you are, not what everyone expects you to be. This is not easy and you may be self-conscious but when you surround yourself with people who are of like minds and who are also true to themselves, you will be accepted for who you are.

Find your talents and your career path.
When it comes to finding your career path there are ways to find out what you are naturally drawn to. Everyone was born with talent, you just need to explore them. There are many personality tests that will help you see what sort of work you may be suited for. Just remember to take this with a grain of salt – no test can define you. Only you can do that.

Don’t put yourself in a box.
You are not just one thing with defined edges. You can be brought up with certain values that will make an undeniable impression on you such as your religion, culture, mentors, education and friends. As you figure out who your authentic self is, you can weigh these values and decide what belongs to you, what you want to own as your truth and what you feel in conflict with. It is okay to feel conflicted, it is all a part of you. You have wonderful dynamic edges that can contain all different aspects of your beliefs and feelings. Just value what feels the most true to you and just keep doing the next right thing for you.

You are stronger than you know.
If you are not focusing on who you are and you are constantly comparing yourself to someone else, than you likely are holding on to resentment. If you want to be like someone else, then you will constantly disappoint yourself and hold unhealthy resentment that will only lead you to self-destruction. Start looking within for your strengths and good character. If you can accept yourself, than you can start to learn and grow into the person you were meant to be. You are meant to be YOU, the first rate version!

Thank You Tom Wilson!

Today, it’s with mixed emotions that All Star Labor & Staffing says good bye to Tom Wilson, our Bend Staffing Coordinator who has been with us for 5 years. Like many employees we see here, we are so proud and honored to be a part of his journey. Tom is particularly hard to say goodbye to as he has been an exemplary employee for so long. We wish him all the best on his new adventures!

“Tom’s tenure with All Star has been a deep dive in the HR field for Tom,” says Scott Reynolds, Branch Manager for Bend. “He has worked with hundreds of employees over the years, and has developed into a mentor for many long term employees. Tom’s helpful personality and incredible intuition helped assist candidates to get from temp work into full employment. Tom’s careful placement of employees into the correct job has paid off over and over with great rewards. In many cases the supervisor calling in orders for employees are now the same people who Tom had once placed there as a temp. Tom’s ability to relate with the clients request has grown into some really strong relationships that will last for years to come. I have seen Tom work with employees in such a way that it truly changes their lives. I have witnessed his employee placements thriving after Tom has carefully placed them in positions, often giving people a chance where no one else had. I have also witnessed people thriving and starting families as employees kept a close relationship with our office because of Tom. He always understood his job to be an important one because he was shown over and over the power of the right job placement and how that can impact someone’s future. He knew from firsthand experience since he had been placed in a position that he never knew he would be good at or love the way he did.”

Tom recently sent out an email to give his thanks and say his goodbye’s
Most people don’t know how Scott and I crossed paths. About 14 years ago I was on the local school board and Scott joined us shortly afterwards. Through many late night school board meetings, and quite a few even later after school board meetings, where we blew off a little steam from them, Scott and I became friends. At some point I was growing tired of working on Service Stations, stinking like gasoline, and throwing around 3 inch steel pipe for a living, when Scott mentioned he was looking for a Staffing Coordinator. Not having a clue what the heck a Staffing Coordinator was, I said I would be interested in taking a look at it. Well it turns out a Staffing Coordinator is just a person who likes to talk to people and is in a position to help people find a career or just have some extra cash to spend. Heck, it turns out I like to talk AND help people and it has been 5 very good years working with him.

My own son found work with our agency and even received a Rolex for his last work anniversary with a company called Structus. All of my kids have worked for us at some point in time, and used their experience to move on to other opportunities and jobs. Scott was in the center of all of their job searching and ultimately where they ended up. He has been a great friend, boss, mentor and supporter of mine for many years. He hasn’t gotten rid of me, because I’m going to come say hello when I’m in town visiting. I will have to get used to not seeing him each and every morning as I have for the last 5 years, but we’ll both survive I’m sure. There is an 11 year old granddaughter who I’m going to be spending a lot more time with, and I appreciate Scott and Ramona understanding my decision.

Many thanks to Ramona Mathany for being the person she is. I have truly enjoyed my time with All Star Labor and Staffing, and having the opportunity to actually change people’s lives.
It was great to see everyone this past Christmas, I hope you all enjoy the work as much as I have.

-Thank you Tom, the pleasure has truly been ours.

Top 5 Tips For Professional Success

Even if you’re not in the customer service business, there are 5 easy ways to please your customers, your fellow co-workers and your boss: act like serving them is your first priority. Below we have compiled tips and pointers for pleasing your most valuable customers. Why did we do this? Because serving others really is serving yourself. If you can serve in the best interest of your job without putting your own personal issues before the task at hand, you can only succeed.

1. Be accessible
It doesn’t matter whether you are dealing with your smallest or biggest client. If you always make the time to give them your full attention, no matter what – they will always bring you their business. With excellent customer service comes loyalty and referrals. When companies build relationships with their clients and suppliers, it’s a huge competitive edge. This rule also applies to your co-workers. Be a helping hand, everyone needs someone or something and when it is your turn you will want to be treated with the same attention and care.

2. Take care to really listen
People aren’t impressed by what you know or what you can offer until they see that you care. And you can’t possibly care in any meaningful way unless you have some insight into what people are feeling and why. While you’re paying attention to your customers and co-workers, make sure you take note of their mood as well. Sometimes serving others means taking into account what might be happening outside the work world.

3. Be experts in your field
Aside from being flexible to changing needs, the most important thing a small business can do to differentiate itself is having deep expertise and knowledge about a particular customer segment or industry. If you can quickly help a customer because you simply know the answer to their problem, then they know you are the company they can look to for direction.

4. Everyone is in customer service
Your customer-service team is your WHOLE team. Everyone who works in your company is on the frontline because they reflect the kind of business you want your customers to see. Your workers need to make sure customers are not just satisfied – but are genuinely happy to work with you. The most critical person to hire to serve with everyone’s best interests at heart is your manager, since employee turnover is directly driven by manager turnover. You want someone who’ll stick around and truly believe in your company’s mission, because otherwise, it will be almost impossible to keep up with the hiring challenge.

5. Serve better than the competition
A huge downfall is not knowing our competition. You need to know what your competition does well and what they don’t do well. You need to be able to differentiate yourself by compensating for what similar companies are not doing and what you do well. Become an expert in all areas of service including those that are gaps in the industry you serve. After you know the competition, you simply have to do better for your customer than the competition would.